Sharing ShareSync Diagnostic Report

In Instructions by FixKarLeave a Comment

Sending ShareSync diagnostic report to our tech team is simple, follow below steps to quickly generate the report and send the diagnostic report ID back to our team for review. The report of issues with Sync and Application are uploaded automated to our support system to review further.

Step 1: Find the ShareSync icon on your task bar and right click

ShareSync_Icon_Task_Bar

Step 2: On open ShareSync Notification bar, click settings Icon

Step 3: Select Help on ShareSync Settings screen

ShareSync_Settings_Screen

Step 4: Click option “Send diagnostic report”

ShareSync_running_Diagnostics

Step 5: Email us back Report ID generated.

ShareSync_Diagnostic_ID

 

Like It? Share It!

Leave a Comment